Will it fit?
Measure the route, not just the room: the front door's clear width, the narrowest hallway point, every turn measured at the turn, stair widths and headroom, and the lift in width, depth and door opening. Send us the numbers, ideally with a short video of the route, and we will solve access before anything is made. And where the numbers are genuinely tight, two honest answers exist: the Coco split frame, which assembles inside the room itself, and the modular range, whose larger pieces travel as sectional parts.
Access failure is the most preventable problem of all, because every fact involved is measurable weeks in advance, and yet the industry's default is to discover the staircase on delivery day. We refuse the premise: with us, access is a design-stage question, asked early, answered on paper, and built into the order itself where it needs to be. This page is the whole method.
Measuring the route, properly
Walk the sofa's future journey from the street to its spot, tape measure in hand, and record the choke points. The front door: its clear opening width, with the door fully open, not the frame's nominal size. The hallway: its narrowest point, which is usually a radiator, a bannister end or an unhelpful corner rather than the walls themselves. Every turn: measured at the turn, because a corridor that changes direction is only as generous as its corner geometry, and this is where the third dimension joins in, since a sofa often travels a turn on its end or its diagonal. Stairs: width, headroom, and any winders. The lift, if the journey includes one: internal width, depth, height and the door opening, all four, because lifts are honest little boxes with no diagonal mercy. And then the trick that beats every written description: a short video, walked from the street to the room, phone in hand, narrating nothing. We ask for exactly this when access looks interesting, because thirty seconds of footage shows our team what an hour of measurements only implies, and the route gets solved before the order is confirmed.
When the numbers are tight: the honest answers
First, do not guess optimistically, and do not despair either, because tight is usually solvable. The Coco can be ordered with a split frame: the sofa is built to come apart, travel as parts, and be reassembled inside the room itself, which turns the impossible staircase into a non-event; the one Coco that cannot have it is the sofa bed, whose mechanism needs the frame whole, so if your route is tight and your heart wants the sofa bed, that is a conversation to have early. The modular range carries the same superpower by design: larger configurations travel as their sectional pieces, corners, armless units and chaises arriving separately and composing in the room, which is why modular is so often the honest answer to basement flats, top-floor walk-ups and cottage doorways. Choosing dimensions wisely does quiet work too, and this is exactly what the free floor plan conversation is for. The only unforgivable plan is forcing it: a handmade frame should never be argued through a gap it does not fit, and with the options above, it never needs to be.
The honest moment to raise it
The split frame and the sectional answer share one non-negotiable: they are decided before your sofa is made, not after. A standard frame cannot become a split frame on the pavement, which is why we ask about access early and why this page exists in the deciding stage of the journey rather than the delivery stage. If anything about your route makes you hesitate, a Victorian terrace, a lift you side-eye, a staircase with opinions, say so in the first conversation and send the video. The measurements cost you ten minutes. The alternative has cost other people, with other makers, their delivery day, their temper, and occasionally their sofa.
The answer should arrive on paper. Never on the pavement.
SophieLovely things to do next
Access is one half of fit; the rest of the toolkit is here.
Questions, answered honestly
How do I know if a sofa will fit through my door?
Measure the route, not just the door: clear door width, narrowest hallway point, turns measured at the turn, stairs and lift, then send us the numbers with a short walked video of the route. We solve access on paper before anything is made, which is the only correct order of events.
What if my doorway or staircase is too narrow?
Two honest answers exist: the Coco split frame, built to come apart and reassemble inside the room itself, and the modular range, whose larger pieces travel as sectional parts by design. Between them, very few routes are genuinely unsolvable, provided the conversation happens before the making.
Can any sofa be made as a split frame?
The split frame is the Coco's option, with one exception stated plainly: the Coco sofa bed cannot have it, because the bed mechanism needs the frame whole. For other models and tight routes, the modular range's sectional pieces are the equivalent answer, and we will tell you honestly which suits your route.
Why do you ask for a video of the route?
Because thirty seconds of walked footage shows the team what an hour of measurements only implies: the radiator that narrows the hall, the bannister at the turn, the lift's true proportions. Phone in hand, street to room, no narration needed. It is the single most useful thing a customer with interesting access can send.
Can access be solved after the sofa is made?
Far less well, which is the whole point of this page: a standard frame cannot become a split frame on the pavement. Raise access in the first conversation, before the order is confirmed, and the solution is built in. Ten minutes of measuring beats every alternative ever attempted on a delivery day.